Buy products Find a shop Press About Blog Home
Terms & conditions of shopping
Payment

Payments are made via PayPal and all major credit and debit cards are accepted worldwide.
A PayPal account is not necessary to make a transaction.
What is PayPal

Currency rates:
As IDAD Design is based in Italy, payments are made in EURO.

Selling & shipping policy

IDAD's selling policy is Make to Stock, which means you can buy only when the required piece is available.
Your order will be shipped within 5 business days since I receive confirmation from PayPal that your payment has been completed (no longer pending). This may take up to a few days, depending on the method of payment you chose (Paypal credit transfer, credit card, e-check, etc).
You will be informed by email when your order is shipped.

Parcels will be shipped by ordinary post service except when particular parcel condition requires shipment by currier (at my discretion).
Delivery can be estimated to be within 3-15 working days to Europe and 10-25 working days to other countries.

In order to avoid delays in delivering, please be sure that someone is present all the day long at the place of delivery you are going to provide. If you are not sure someone will be present at the moment of delivery, please consider alternative addresses (i.e. your workplace, the pub next your house, etc.).
I will not be responsible in case you provide an incorrect address.

Shipping is available only for the following countries:

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, U.S.A.
For other destinations please contact me at shop@idadutka.com.

Shipping rates

Shipping rates starting from (*):

Italy € 2
Rest of Europe € 4.5
U.S.A. € 8.5

(*) Rates may vary depending on the destination and on the weight of your order.
For specific delivery estimates please get in touch at shop@idadutka.com before purchasing.

Returns

Returns are only accepted for items of unworn/undamaged condition in their original box and packaging,
otherwise this policy may be rendered void.

Contact must be made within 7 days of receipt of order by email at shop@idadutka.com mentioning the order ref. number.
Please contact me prior to sending. Buyer is responsible for all postage costs (forward and backward costs).

Wholesale

For all wholesale enquiries please contact shop@idadutka.com.

terms & conditions of shopping - products quality - contacts
© Copyright 1999-2012 Ida Dutka. All rights reserved. Idad